Get Recommendations

• Ask Friends and Family: Personal recommendations from friends, family, and colleagues can provide valuable insights into the quality of a moving company's services.
• Read Online Reviews: Check online reviews on platforms like Google, Yelp, and the Better Business Bureau (BBB). Look for patterns in feedback to gauge overall customer satisfaction.

Research Companies

• Visit Websites: Explore the websites of potential moving companies to learn more about their services, experience, and credentials.
• Social Media: Check the company’s social media pages for additional reviews and to see how they interact with customers.

Licensing and Insurance

• Check for Licenses: Ensure the moving company is licensed. Interstate movers should have a USDOT number issued by the U.S. Department of Transportation. Local movers should meet state-specific licensing requirements.
• Verify Insurance: Confirm that the company carries adequate insurance to cover potential damages during the move. This includes both liability and workers’ compensation insurance.

Experience and Specialization

• Years in Business: Companies with a long history in the industry are often more reliable and experienced.
• Specialized Services: If you have specific needs, such as moving a piano or handling delicate items, ensure the company has experience with such tasks.

Get Multiple Estimates

• In-Home Estimates: Request free in-home estimates from at least three different moving companies. This allows them to assess the scope of the move accurately and provide a detailed quote.
• Written Estimates: Obtain written estimates that include a breakdown of costs. Be wary of companies that provide estimates over the phone without seeing your belongings.

Compare Pricing

• Understand the Charges: Ensure you understand how the company calculates its charges. Look for details on labor, transportation, packing materials, and any additional fees.
• Evaluate Value: The cheapest option isn’t always the best. Consider the services included in the estimate and the company’s reputation.

Read the Fine Print

• Terms and Conditions: Carefully read the contract terms and conditions. Pay attention to cancellation policies, payment terms, and any potential extra charges.
• Liability and Claims: Understand the company’s liability for lost or damaged items and the process for filing claims.

Communication and Responsiveness

• Initial Contact: Pay attention to how the company handles your initial inquiry. Are they responsive and professional?
• Ongoing Communication: Evaluate their communication throughout the estimate process. Clear, timely communication is crucial for a smooth moving experience.

Professionalism

• Staff Behavior: Observe the professionalism of the staff during the in-home estimate. Are they courteous, knowledgeable, and respectful of your home?
  

Warning Signs

• Large Upfront Deposits: Be cautious of companies that demand large upfront deposits. Reputable movers typically require a small deposit or no deposit at all.
• Unmarked Vehicles: Legitimate moving companies usually have branded vehicles. Be wary of movers using unmarked trucks.
• Unprofessional Conduct: Any unprofessional behavior, such as being late for appointments or providing vague answers, should raise concerns.

At 21st Century Moving and Storage, we pride ourselves on our commitment to quality service, transparent pricing, and extensive experience. With over 30years in the industry, we’ve built a reputation for reliability and customer satisfaction. Our services include free in-home estimates, specialized item handling, and a bilingual team fluent in English and Spanish.

Contact us  today or visit our website to learn more about how we can make your next move a smooth and stress-free experience. Trust your move to the experts and experience the difference with 21st Century Moving and Storage.